Contact us

By this website

Click here to report a repair

For other services, use our online forms

By email

By Facebook

View our Facebook page

By Twitter

Tweet us @NorthwardsMCR

By phone

Own a smartphone? Use our smartphone app to contact us!

Our app lets you report repairs and anti-social behaviour, find out ways of getting involved with us, and much more.

It's available to download for free for:

iPhone - Download it here from iTunes

Android - Download it here from Google Play

Need to ring us?

You can phone 03000 123 123 for any Northwards service, 8am - 5.30pm, Monday to Friday.

Phone this number in an emergency (where there is a danger to health or safety), 24 hours a day, any day.

Text-phone (for people who are hard of hearing): 0161 274 0899.

Text us on 07860 003 150

No more than 160 characters please. Put the first line of your address, and your postcode.
Don't use text to report an emergency that threatens your health and safety. Always phone us.

By appointment

Arrange an appointment with a member of staff - at a local office or in your home. Appointments are between 10am and 4.00pm, Monday to Friday. Make your appointment by phone (see above).

In person

Visit our local offices: 8:45am - 4:30pm, Monday to Friday.
Pay rent, council tax or other council bills; Tuesday and Friday only, 10am - 12 noon

549 Cheetham Hill Road
Cheetham Hill, Manchester, M8 9NW

White Moss Road
Blackley, Manchester, M9 6NZ

1 Monsall Street (junction of Queens Road)
Collyhurst, Manchester, M40 8QZ

There's free internet access at all our offices.

Visit us easily by public transport

All of our offices are easy to get to on public transport, with either bus stops or Metrolink stations near by. Use this journey planner to find the easiest way of reaching us.

By post

Northwards Housing
Hexagon Tower
Crumpsall Vale
M9 8GQ


By fax

03000 124 123

More contacts

Here are some contact details for specific offices or services. Please don't use these contacts for tenants' services such as repairs, rent, rehousing - always use the details above instead.

Head office
Phone: 0161 720 5800
Fax: 0161 720 5804

Human resources (including job applications)
Phone: 0161 720 5801
Fax: 0161 720 5804

Communications (including press releases)
Phone: 0161 720 5873
Fax 0161 720 5804

Home improvements (including gas safety and electrical servicing programmes)
Phone: 0161 203 2975 (Wilton)
Phone: 0161 203 2935 (Fourways)
Phone: 0161 203 2940 (Riverways)

Retirement Scheme Managers
Phone: 0161 720 5802

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